Origin does something better than Steam
20.08.2013 @ 06:02 #5
Regardless, Steam nor GOG.com offer a refund policy. I think this is the first case, I may be wrong that digital distribution can be refunded. If you ended up buying a disastrous game such as Aliens: Colonial Marines from Steam, you would never get your money back. I know its only for EA games for now but this policy alone could make Origin quite better then Steam in the future. If this does become a bigger issue, I am sure that Valve will have to end up implementing a refund policy, which they should have had from the start. Please don't bring in the DRM argument in this topic. This is about refunds which is more imperative to common consumers who purchase products. That doesn't mean DRM isn't, but most people don't even understand DRM.
I think Origin needs to offer a better selection of games and sales to be better then steam.
20.08.2013 @ 06:14 #6
(I'm assuming that they will honour their committment to make this world-wide by the end of September. The first sign of any delay or attempt to get out of that promise will put them forever in the realms of evil).
20.08.2013 @ 08:43 #9
Well as a client and as a service it does perform better then steam despite having far fewer games.
20.08.2013 @ 09:07 #10
Costin Moroianu said:
That's most likely because EA games are now only sold through Origin. EA is a much bigger publisher then Valve, you have DICE, Bioware and EA Sports that make them a lot of money. Every PC Gamer has bought at least one EA game. Steam still has far more publishers that pretty much sell the majority of all games.
20.08.2013 @ 09:19 #11
There is a policy in Europe already where you can return almost any product within 7 days of an online purchase, but you can only return the product if you've not (in the case of films/CDs etc.) used it or only once to test it out (for monitors, PCs, etc.). EA needs a similar check on how long a game was played before they return money to people exploiting this system.
20.08.2013 @ 10:46 #13
20.08.2013 @ 14:30 #14
I hope at least this move will suggest to other digital distributors to do the same.
20.08.2013 @ 14:35 #15
So really EA is not doing anything out of the ordinary here.
20.08.2013 @ 16:13 #17
I think for GOG in order to compete, they need to catch on good things of other services (incremental patching, convenience of use and etc.), while avoiding the bad sides of them (keeping DRM free nature by providing installers / downloadable patches, releasing the updater client as open source to enhance trust and so on). Having proper refunds is a good thing to have too.
20.08.2013 @ 16:19 #18