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Some notes on Steam Cloud Saving


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22.04.2012 @ 05:39 #21

So in addition to it not saving images along with saves any more it also now runs through the "first time setup" every time I try to run it. Probably just going to have to reinstall. Not looking forward to the download though.
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22.04.2012 @ 06:51 #22

Kayjin1223 said:

So in addition to it not saving images along with saves any more it also now runs through the "first time setup" every time I try to run it. Probably just going to have to reinstall. Not looking forward to the download though. ›››


It's unlikely that you'll need to reinstall for this one. I'm not sure which particular sets of symptoms you're getting, if it's the game itself that's trying to do a first-time setup or .Net framework.

If it's the game, try running the Steam Client as admin (right-click on the shortcut), and then play the game from the library. You should only need to do this once.
If it's .Net framework, look at this thread
http://en.thewitcher...atch-21-issues/

If that doesn't resolve it, validate the game cache to see if there was a download corruption. Don't just re-download.

If none of this helps, there are a few threads regarding the 2.1 issues both here and at Steam - it's the same problem, so take a look at those first.


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22.04.2012 @ 11:08 #23

Mines been doing that first setup thing too, but I'm just putting up with it. It seems to do it with every game IIRC.
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22.04.2012 @ 11:41 #24

Hi. I have the steam version and I would be grateful for some help as my saves are completely broken.

I cannot save when the 100MB limit is reached. Turning off steam cloud does nothing. I've tried setting cloud to false in User.ini and making the file read only and even though the game then does not sync with Steam once the 20920 folder reaches 100MB it stops saving.

I've tried Cers solution but my problem is that I do not get the Sync Conflict dialogue box and so get the chance to upload the 0bit files. Steams just autosyncs as soon as it starts or closes and redownloads its stored file.

If I switch off Cloud and delete the 20920 folder there are no saves available in game. I just cannot seem to get the game to use the MyDocumants savegame folder.

Thanks for any help!!

(Yours
Desperate of Torquay, UK)
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22.04.2012 @ 13:30 #25

Metropolitan said:

Hi. I have the steam version and I would be grateful for some help as my saves are completely broken.

I cannot save when the 100MB limit is reached. Turning off steam cloud does nothing. I've tried setting cloud to false in User.ini and making the file read only and even though the game then does not sync with Steam once the 20920 folder reaches 100MB it stops saving.

I've tried Cers solution but my problem is that I do not get the Sync Conflict dialogue box and so get the chance to upload the 0bit files. Steams just autosyncs as soon as it starts or closes and redownloads its stored file.

If I switch off Cloud and delete the 20920 folder there are no saves available in game. I just cannot seem to get the game to use the MyDocumants savegame folder.

Thanks for any help!!

(Yours
Desperate of Torquay, UK) ›››

Try doing this:

1) Make sure The Witcher 2 is closed.
2) Make a new folder on your desktop and copy your saves from the 20920 folder to it and then delete the 20920 folder. Copy your saves to the Documents/Witcher 2/gamesaves folder.
3) Find The Witcher 2 in your Steam library and right click it and go to Properties, and then to the Updates tab and tick the check box to turn Cloud Storage ON. Then quit, and relaunch Steam. (If it's enabled already, try disabling it.)
4) Run The Witcher 2 and check if Steam is now loading saves from Documents/Witcher 2/gamesaves. Steam Cloud should show as disabled in-game.
5) If it worked... now go to the Updates tab again for The Witcher 2 and disable Cloud Storage.

See if that works. A very similar thing worked for me.
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22.04.2012 @ 17:18 #26

I'm having the same problem as Metropolitan. I tried steelbom's solution, and it doesn't work. It does the "first time set up" every time, and it just refuses to load the local files. The steam cloud shows that there is nothing there, but it won't use my files after turning steam cloud off. This is severely hampering my excuses to not be productive.
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23.04.2012 @ 09:34 #27

This did work for me (at last!)

http://forums.steamp...d.php?t=2470784
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23.04.2012 @ 19:24 #28

So.. Will there be a patch coming out to fix this?
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23.04.2012 @ 23:03 #29

illogicalraccoon said:

I'm having the same problem as Metropolitan. I tried steelbom's solution, and it doesn't work. It does the "first time set up" every time, and it just refuses to load the local files. The steam cloud shows that there is nothing there, but it won't use my files after turning steam cloud off. This is severely hampering my excuses to not be productive. ›››

Mmm... I see. The reason for that is because 'CloudStorage' is set to true in My Documents/Witcher 2/Config/user. There's some combination of toggling that check box for The Witcher 2 in the Updates tab, and maybe even in-game as well, to get it to turn off. Try toggling the in-game Cloud Storage setting, and then going into Steam and turning it on or off in the Updates panel, and then quit Steam and try again.
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25.04.2012 @ 21:13 #30

I am having the same problem with the Steam Cloud saves.
It's impossible to play the game this way which is very unfortunate since I was loving it so much.

I find it frustrating that I have to jump through hoops like the above steps to get a game to run.
Unfortunately I can't seem to get the game to stop synching.
I've cleared out the Steam user data file
Turned off Steam Cloud
Went into the User config turned it off there.

I am hoping you guys (and Valve) find a solution soon and patch asap.

Very frustrated.
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25.04.2012 @ 21:16 #31

I couldn't figure out the steam thing and tried several times. I also tried uninstalling, which didn't work. I finally uninstalled the steam version, redeemed the GOG backup, and that one works just fine.
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25.04.2012 @ 21:26 #32

illogicalraccoon said:

I couldn't figure out the steam thing and tried several times. I also tried uninstalling, which didn't work. I finally uninstalled the steam version, redeemed the GOG backup, and that one works just fine. ›››


Did you start the game over? would rather not
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25.04.2012 @ 21:31 #33

No, it has all of my local saves, so I was able to resume where I left off.
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k4el 

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01.05.2012 @ 03:40 #34

Dan Forever said:

I just wanted to highlight a few points about cloud saving on the Steam version of The Witcher 2:

  • When you select to enable cloud storage, you can choose to copy over your existing saves. Please note that we can't guarantee compatibility between older versions and the Enhanced Edition and that saves in the third act are not compatible due to the large number of changes and improvements it's had. Our recomendation is starting a new game.
  • Unfortunately it should be noted that because new files are created, the file modification times are lost, and so the order of the save files may be incorrect, so be wary of hitting continue straight away (New saves will have the correct time stamps so it shouldn't remain a problem for long).
  • Your original save files in "My Documents\" will remain safe and untouched if cloud saving is enabled.
  • The new save location will look something like: C:\Program Files\Steam\userdata\<steamid>\20920\remote\. (If you're the only person who uses your steam install, then there should only be one or two directories inside "userdata\")
  • Insane saves are not stored on the cloud to prevent cheating/exploiting the one death rule.
  • Once enabled, you will always use the steam method of saving games, turning off cloud saving in the menu will simply stop storing saves on the cloud, and only have them stored locally.
  • If you wish to return to the old method of saving games ("My Documents\"), you will need to delete all save games stored on the cloud and in the steam directory, and then turn off steam cloud saving in the menu.
  • In the Steam library, if you right click->properties and go to the "updates" tab, you'll see how much space you have available for storing files on steam cloud. When you reach this limit, don't worry, your oldest saves will be automatically removed from the cloud (but not from your hard drive) to make space for new ones


If you have any problems with cloud saving, please reply to the post and I'll do my best to investigate what's going wrong for you

April 27
There was a minor update for The Witcher 2 Enhanced Edition on Steam today, this fixes the problem with cloud saving failing to create new saves when the 100MB limit is reached. ›››


You do realize that installing a patch like this automatically through steam that DELETED ALL MY SAVES. Is probably one of the best ways you could have made sure I won't be buying witcher 3 right?

It's absolutely outrageous that the patch would do this with out warning us first or automatically backing them up. I was half way through the campaign, decided to wait to finish it until after the EE came out. Now I have to start all over.

This is a really unprofessional way to treat your customers. =/
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babsen 

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28.05.2012 @ 16:41 #35

Hello! First i want to thank Metropolitan for the link to Home Crabbe's instructions on how to delete the steam files! my problems:
-when skipping the startup context i had to wait 8 minutes to the startup screen (!!)
-loading: click on load - another 5 minutes - chose the game to load - another 5 minutes
-crash to desktop happend if i press esc and chose any of the options like load, gameoptions etc.
- the whole game slugged like hell - that said i have a quadcore and a ATI 6800 and i always thought O MEN HOW ENHANCED IS THIS EDITION - but no it is all steams fault! now that i am through with what i find the ultimate insulting task - deleting the files in the steamcloud and preventing them from beeing downloaded again against my wishes and corrupting my game, i can finally go back to what i wanted to do 2 DAYS AGO - PLAYING A GAME I HAVE PAID FOR - Thank you steam - as if it wasn't enough that your offline mode is not working and you don't care about it!

That said i wanted to amend to the advice here given because i have not seen i here: after editing the user.ini you have to set it to read only, otherwise the game will overwrite it - sorry if this is mentioned in a prior


Last but not least: thank you CDPR for a great game!
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28.06.2012 @ 11:31 #36

Adding saves synchronization with Steam Cloud feature was the WORST idea of CD Project so far. Or you should have warned users that "If you use more than a dozen of saves - NEVER! NEVER! enable this feature!!!" I used to have lots of saves (tried different options whom to save, whom to kill, whom to aid, etc.) and now... now I still have all of them on my hard drive, but I don't know how to "order" the game to use its own saves not the few Steam Cloud ones! I tried the solutions which was posted here, but it doesn't seem to work for me. I was able to erase the saves from Steam Cloud (now it says that the Steam Cloud uses 0 bytes), but still I'm unable to load the old ones. The game gives just an empty list. Now I don't know what to do. I don't want to play the whole game from the beginning to see Chapter 3 (EE) for Roche (I've seen "standard" for Roche and Iorveth, and EE for Iorveth already). Don't want to reinstall and moreover people say that doesn't help. If it was your way to ruin the Steam version and promote the GOG - then I can only say: well done!.. Because I think it's the only solution left - delete Steam version and load the GoG. But if you still care about your users (as we all believed you did in the past), please issue a patch that would introduce an option not only to "DISABLE STEAM CLOUD" but will also make old saves work again.. I had (and still have) 700 files in Witcher 2\gamesaves directory (many of them are autosaves which I clean a lot) but can use only those saves (102 files: saves + previews) wich was synchronized when Steam cloud was enabled.

Or just tell me: How to load an old save? (Not chapter 3 saves, that's ok, but at least chapter 1-2 saves?)
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30.06.2012 @ 23:30 #37

Jake775 said:

Adding saves synchronization with Steam Cloud feature was the WORST idea of CD Project so far. Or you should have warned users that "If you use more than a dozen of saves - NEVER! NEVER! enable this feature!!!" I used to have lots of saves (tried different options whom to save, whom to kill, whom to aid, etc.) and now... now I still have all of them on my hard drive, but I don't know how to "order" the game to use its own saves not the few Steam Cloud ones! I tried the solutions which was posted here, but it doesn't seem to work for me. I was able to erase the saves from Steam Cloud (now it says that the Steam Cloud uses 0 bytes), but still I'm unable to load the old ones. The game gives just an empty list. Now I don't know what to do. I don't want to play the whole game from the beginning to see Chapter 3 (EE) for Roche (I've seen "standard" for Roche and Iorveth, and EE for Iorveth already). Don't want to reinstall and moreover people say that doesn't help. If it was your way to ruin the Steam version and promote the GOG - then I can only say: well done!.. Because I think it's the only solution left - delete Steam version and load the GoG. But if you still care about your users (as we all believed you did in the past), please issue a patch that would introduce an option not only to "DISABLE STEAM CLOUD" but will also make old saves work again.. I had (and still have) 700 files in Witcher 2\gamesaves directory (many of them are autosaves which I clean a lot) but can use only those saves (102 files: saves + previews) wich was synchronized when Steam cloud was enabled.

Or just tell me: How to load an old save? (Not chapter 3 saves, that's ok, but at least chapter 1-2 saves?) ›››

The reason it's not showing you any saves is because it's looking in the Steam Cloud folder for saves rather than Documents/Witcher 2/gamesaves, and it's doing that because it still thinks Steam Cloud is enabled. It took me a while of fiddling to get it sorted... but there's a text file in the Witcher 2 directory above and if you open it and find the variable for the cloud (SteamCloud, CloudEnabled, etc., I don't remember the exact name) and set it to false that may help.

When I did that as soon as I'd open the game it'd turn it back on, so I had to fiddle with deleting the saves in the Steam Cloud, deleting the Steam Cloud folder, toggling the Enable Steam Cloud option in The Witcher 2 game menu, and setting that variable I mentioned to false.

It worked eventually.
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01.07.2012 @ 12:20 #38

Gallador said:

The reason it's not showing you any saves is because it's looking in the Steam Cloud folder for saves rather than Documents/Witcher 2/gamesaves, and it's doing that because it still thinks Steam Cloud is enabled. It took me a while of fiddling to get it sorted... but there's a text file in the Witcher 2 directory above and if you open it and find the variable for the cloud (SteamCloud, CloudEnabled, etc., I don't remember the exact name) and set it to false that may help.

When I did that as soon as I'd open the game it'd turn it back on, so I had to fiddle with deleting the saves in the Steam Cloud, deleting the Steam Cloud folder, toggling the Enable Steam Cloud option in The Witcher 2 game menu, and setting that variable I mentioned to false.

It worked eventually. ›››

I tried all that.
1. Erased saves from Steam Cloud (as was mentioned above: created a "conflict", then deleted appropriate steam folder and then uploaded zero directory to cloud. Checked the info about steam cloud space used: "0 bytes")
2. Changed "[FileSystem] CloudStorage=true" to "false" in user.ini in witcher folder. Made it read only (otherwise the game changes it back to "true").
3. Disabled Cloud synchronization both in steam and ingame menu.

Didn't work out. Zero saves folder.

Enabled synchronization back. The game synchronized itself with steam. Then the gamesaves that was synchronised the first time I checked that option became available again. But not more than that. :(


But I wonder - why developers (or support team, or whatever) didn't answer to my post? Imho that's THE EASIEST TECH QUESTION POSSIBLE! "How. To Load. A Saved. Game???" That's not nuclear science for god's sake!
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02.07.2012 @ 04:03 #39

Jake775 said:

I tried all that.
1. Erased saves from Steam Cloud (as was mentioned above: created a "conflict", then deleted appropriate steam folder and then uploaded zero directory to cloud. Checked the info about steam cloud space used: "0 bytes")
2. Changed "[FileSystem] CloudStorage=true" to "false" in user.ini in witcher folder. Made it read only (otherwise the game changes it back to "true").
3. Disabled Cloud synchronization both in steam and ingame menu.

Didn't work out. Zero saves folder.

Enabled synchronization back. The game synchronized itself with steam. Then the gamesaves that was synchronised the first time I checked that option became available again. But not more than that. :(


But I wonder - why developers (or support team, or whatever) didn't answer to my post? Imho that's THE EASIEST TECH QUESTION POSSIBLE! "How. To Load. A Saved. Game???" That's not nuclear science for god's sake! ›››

I had the same problem although I never did the part about making the conflict. And making the file read only won't do anything since if the game is changing it to true, it means there's a variable in-game which has CloudStorage set to true, which is what the game will be going off, not the file, so change it back to normal -- it's useful for telling you whether the game has CloudStorage enabled or not.

Try doing this:

1) Launch the game. If Cloud Sync is on, turn it off, and if it's off, turn it on. Check your saves, if they're not there exit the game. Launch the game again and repeat. If that doesn't fix it try #2.

2) Launch the game. Turn Cloud Sync on. Exit the game. Go into Steam settings and turn Cloud Sync off. Launch the game. Check your saves, if that doesn't work: Launch the game. Turn Cloud Sync off. Go into Steam settings and turn Cloud Sync on. Launch the game. Check your saves, If that doesn't work try #3.

3) Launch the game. Turn Cloud Sync off. Go into Steam settings and turn Cloud Sync on. Launch the game. Turn Cloud Sync off. Check your saves, try the reverse if it doesn't work.

This all may seem pretty repetitive and similar and it may or may not work, but ultimately there's some kind of confusion in the software and turning it on and off in-game and in Steam in different combinations might eventually solve it. It's what worked for me. Hope somehow this works for you.

At one point I had it so in-game set that Cloud Sync was ON, but in Steam it said it was off, but my saves were showing from the normal directory meaning it was looking in the correct place.
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14.07.2012 @ 15:56 #40

Gallador said:

This all may seem pretty repetitive and similar and it may or may not work, but ultimately there's some kind of confusion in the software and turning it on and off in-game and in Steam in different combinations might eventually solve it. It's what worked for me. Hope somehow this works for you. ›››

Unfortunately that didn't work for me. :( Thought the last patch will fix that - no way. :( Only the saves that were previously sinchronized are available. Now I think only one solution is left: to download the game from torrents and use my original saves there... that's... urrr... that's... and support still keeps quiet... that's just ffffffantastic!..

PS. I hope they reward that guy who came up with this genious cloud synch idea... achivement: "How to ruin a game that is already perfect"... I would gladly do the same thing Roche did to Dethmold... because even Roche wasn't THAT pissed off...
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